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Gaurav Gadakh is a seasoned Professional Services Engineer with extensive experience in telecommunications. Currently employed at Dialogic since August 2019, Gaurav previously held the position of Assistant Manager at Vodafone from November 2016 to July 2019, specializing as a Subject Matter Expert for call processing issues within the NLD-ILD Voice network. Prior roles include Network Executive at Tata Communications Transformation Services, where responsibilities involved handling ZTE NGN and Alcatel TDM switches, and Operations and Maintenance Engineer at Tata Teleservices Ltd, focusing on alarm monitoring and traffic analysis for various MSCs. Gaurav holds a Bachelor of Engineering in Electronics and Telecommunication from Savitribai Phule Pune University, completed in 2012.