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Emma Jones possesses extensive experience in commercial assistance and account management, currently serving as a Commercial Assistant at Diab since April 2015. In this role, responsibilities include managing the sales process from enquiry to order placement, providing customer support, and collaborating with the external sales team to foster business growth. Previous positions include Technical Support Administrator at Burkert Fluid Control Systems, Account Specialist at TE Connectivity, and Key Account Manager at Kohler Mira Limited, highlighting a strong background in customer relations and sales administration across various sectors. Emma has developed technical knowledge of products and systems, including Sage and Microsoft Outlook, and has demonstrated abilities in order processing, logistics coordination, and office administration throughout a diverse career.