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Hayley Jones has a diverse background in customer service and project management. Hayley has experience working in various companies, including DHL eCommerce Nederland and vidaXL. Throughout their career, Hayley has held roles such as Program Manager, Project Manager, Product Owner, and Manager within the customer service department. Hayley has a Bachelor of Science in Business & ICT from Fontys University of Applied Sciences, and Hayley has continuously improved processes and enhanced customer satisfaction in their roles.