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Khai A. has extensive experience in customer service and community management roles, currently serving as a Community and Bookings Associate at Dhar Mann Studios since June 2020, where responsibilities include generating reports and managing ticket forms for various transactions. Prior experience includes working as a Programme Consultant at Global University Systems, focusing on lead qualification and administrative tasks, and holding roles at ServiceSource as a Renewals Manager, where Khai A. facilitated contract management and client retention. Additional positions include a Customer Care Professional at C3/CustomerContactChannels, Inc., and a Team Leader at Comcast, demonstrating strong leadership and problem-solving skills. Khai A. also has a background in client retention and upselling from time spent as an Account Specialist at SPi Global. Education includes ongoing studies at Southville International School and Colleges, and Spanish language courses at Hola Amigos.