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Ji-Yeon started with Dental Health Associates in 2014 as a Patient Account Representative and has since advanced to the role of Billing Manager. After relocating to the United States from South Korea 20 years ago, she started her career as a Dental Assistant and has worked various roles including Clinical Manager. This experience allows her to have not only an understanding of the clinical side of dentistry but also the fundamentals of insurance benefits and billing. Ji-Yeon likes to use critical thinking and problem solving to take ownership over assigned areas while supporting the team. Ji-Yeon believes in positive communication with her team members and building a family culture. Ji-Yeon is located at the South Clinic.