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Kaley Garubba is a Program Analyst at D&G Support Services since July 2023, with prior experience as a Technical Project Coordinator and U.S. TAG Administrator to ISO TC 153 at Manufacturers Standardization Society, where significant achievements included the implementation of an association management system and project management software. Kaley has a background in IT staffing as a consultant at Beacon Hill Staffing Group, focusing on candidate placement and relationship management. Previous roles also encompass customer service at UPMC Health Plan, where a 98% member satisfaction rate was maintained, and marketing efforts at Rohr Cafe as both a social media planner and barista. Kaley holds a Bachelor of Arts degree in New Media and Communication Technology with a specialization in Human Computer Interaction from The Ohio State University.