Shoba Krishnamurthy has a diverse work experience spanning over several companies and industries. Shoba started their career in 1997 as a Customer Service Manager at Modi Page Communications. After that, they worked as a Systems trainee at Roots Group in 1999.
In 1999, they joined ICICI Bank and held various roles including Information Technology Officer, Manager NRI Cell, and Branch Head. During their tenure at ICICI Bank, they implemented SIEBEL and Finnacle systems, improved NRI sales and service TATs, and contributed to the ICICI Bank - BOM Back Merger.
In 2009, Shoba worked as an Intern/ Trainee at Emerson, after which they joined In-MNC IT Software Services as a Business Analyst from 2015 to 2016. Shoba then moved to Amazech Solutions as a Client Relationship Manager from 2016 to 2018.
From 2018 to 2021, Shoba worked at Infosys Limited as a Senior Consultant. Simultaneously, they joined Toyota North America in 2018 and held roles such as Project Manager Scrum Master, Technical Data Analyst, and currently, Senior Analyst - Digital Payments & Billings.
In 2019, they also served as the Director of GREATMINDS at DFW Alliance of Technology and Women.
Throughout their career, Shoba has demonstrated expertise in various areas such as data analysis, project management, customer service, and technology implementation. Shoba has been involved in executing digital customer data platforms, driving personalization through data visualization, and providing an omni-channel customer experience.
Shoba Krishnamurthy's education history begins with a Postgraduate Program in Artificial Intelligence & Machine Learning at The University of Texas at Austin, which they started in 2020 and is still ongoing. Prior to that, they obtained their MBA in Management Information Systems, General from Thiagarajar School of Management in Madurai. Shoba also holds a GNIIT degree from the National Institute of Information Technology. Shoba completed their Bachelor's degree in Commerce, specifically B Com, at Meenakshi College for Women. Lastly, they obtained another postgraduate degree from The University of Texas at Austin, though the specific field of study is not provided.
In terms of additional certifications, Shoba has obtained the Certified ScrumMaster (CSM) certification from Scrum Alliance, Scrum: The Basics certification from LinkedIn, and another CSM certification from Scrum.org. However, information regarding their AMFI certification, including the institution and the year obtained, is not provided.
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