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Jo-Anne Rigby has a diverse work experience history. Jo-Anne started their career in 1999 as an Operations Manager at Astron Business Processing, where they managed a team of Customer Service Representatives and handled day-to-day operations until 2003. Jo-Anne then joined the Citizens Advice Bureau in 2009 as a Macmillan Adviser, offering support and advice to clients and their families affected by cancer until 2012. Following that, Jo-Anne worked at Macmillan Cancer Support for six years in various roles, including Fundraising Manager for Leicestershire & Rutland and Senior Relationship Manager for Devon. Their responsibilities involved spreading awareness about Macmillan's services and securing income for the organization. Currently, they are the Supporter Engagement Manager at Devon Air Ambulance and will be transitioning to the role of Head of Fundraising in January 2023.

Jo-Anne Rigby attended Stellenberg High School from 1988 to 1993. Jo-Anne studied at Stellenberg High School in Cape Town for the same duration. No specific degree or field of study information is provided for their education at this institution.