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Jessica Behenna is currently the PR & Communications Officer at Devon Air Ambulance, a position held since September 2023. Prior to this role, Jessica served as the Digital Marketing Lead at St Luke's Hospice Plymouth from October 2021 to September 2023. Jessica's earlier experiences include roles as a Receptionist at Nuffield Health Plymouth Hospital, a Dental Receptionist at Meavy Way Dental Practice, and an Events Fundraiser at St Luke's Hospice Plymouth. Furthermore, Jessica worked as a Customer Assistant at Lidl GB and provided bar services at Live Nation Entertainment. Jessica's journey in customer service began at Yorkshire Wildlife Park Ltd, where responsibilities included offering professional service and maintaining shop standards. Jessica holds a Bachelor of Arts (BA) with Honours in Events Management from The Manchester Metropolitan University, completed in 2019.