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Melissa Jones has a work experience that spans over several years. Melissa began their career in 2002 at Santander as a Service and Control Manager, where they worked until 2013. Melissa then joined Santander UK Corporate & Commercial, taking on various roles such as a Relationship Manager, Public Sector Analyst, and Sector Support Manager. Finally, in 2022, they joined the Development Bank of Wales as a Legal Services Executive.

Melissa Jones attended Ysgol Gyfun Rhydfelen but the start and end year of their education there are not provided. As for certifications, they obtained an AgilePM® Foundation certification from APMG International in February 2022.