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Peter K. is an experienced professional in customer service and project management, currently serving as the Head of Customer Service - Delivery & Support at InoNeo Pty. Ltd since February 2024. Previously, Peter K. held the position of Head of Service Delivery and Projects for Public Transport & Maritime at Frequentis, managing customer relations and service delivery across these sectors in Australia. Peter K. has a strong background in continual service improvement and project management, demonstrated during a contract role as Senior IT Business Consultant at Trendan Pty Ltd, where Peter K. focused on migrating ERP systems and enhancing team performance. With earlier roles at Cuscal Limited as Senior Team Lead and managing IT services at Trendan, Peter K.'s career spans various technical and leadership positions, supported by a Bachelor's degree in Engineering (Telecommunication) from the University of Technology Sydney and a Bachelor's degree in Architecture from UNSW.