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Ron Dreyfus has over 11 years of experience in the customer technical support field. Ron began their career in 1998 as a Graphic Designer for Sunday Funnies, LLC. Ron then moved on to Style U4EA as a 3D Artist in 1999. In 2001, they began working as a 3D Animator/Graphic Artist (Freelance). In 2010, they became a Documentation Technician (formally Software Support Technician) for DesktopShipper, where they were responsible for answering incoming phone calls, responding to inbound chat messages, and replying to emails.

Ron Dreyfus earned a Bachelor of Science in Computer Programming from DeVry University and studied Graphic Design and Illustration at California State University, Northridge.