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Adam Celikmen is an experienced technical support and customer service professional with a background in engineering and healthcare technology. Currently serving as a Customer Support Engineer at Desktop Metal since November 2022, Adam focuses on quality assurance and testing for both devices and materials. Prior to this role, Adam worked at NxStage Medical, Inc. from January 2019 to November 2022, where responsibilities included mentoring new hires as a Senior Technical Support Specialist and troubleshooting medical devices as a Hemodialysis Technical Support Specialist II. Adam began a career in technical support as an IT Technician at the University of Massachusetts Amherst, addressing faculty computer issues and overseeing significant upgrades in technology. Adam holds a Bachelor of Science degree in Kinesiology and Exercise Science from the University of Massachusetts Amherst.