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Jean-François Vigeant is an experienced professional in user experience design, currently serving as a Team Lead - UX Designer and Product Design UX & UI Mobile at Desjardins since November 2011. With a focus on the evolution of mobile applications for iOS and Android, Jean-François has developed expertise in task analysis, user testing, and rapid prototyping. Previous roles include User Experience Manager at Ice.com, where Jean-François contributed to improving conversion rates, and Usability Team Lead at Adviso, managing a team and overseeing over 50 usability projects. Academic achievements include a Certified Usability Analyst designation from Human Factors International and multiple degrees from HEC Montreal, with a focus on eCommerce.