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Amit Sharma is a seasoned customer experience and sales specialist currently working at Designhill since September 2021, where responsibilities include managing support tickets using Zendesk and providing graphic design solutions to clients through various communication channels. Previous experience includes a role at iEnergizer from September 2019 to June 2020 as a Senior Customer Service Representative, focusing on travel processes and telecom customer support. Prior to that, Amit worked at the Royal Bank of Scotland Business from March 2015 to September 2018 as a Senior Analyst, managing customer accounts and providing support for digital banking and credit card services. Amit earned a Bachelor of Commerce degree from SunRise University Alwar between 2013 and 2016.