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Tommy Keo has experience in various technical support and management roles across different industries, including MacroGenics, Inc., ZavaZone, LLC., Titan Technologies, and Advance Business Systems. With a Bachelor of Science in Information Technology from Towson University, Tommy excels in troubleshooting hardware and software issues, maintaining positive customer relations, and ensuring equipment is properly maintained and up to date with the latest firmware. Tommy also has experience in overseeing staff, conducting routine inspections, and coordinating with vendors to adhere to industry standards.