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Nicola Platts possesses extensive experience in digital marketing and communications, currently serving as Head of Digital Marketing & PR at DWP Digital since March 2016. Following roles at the Department for Work and Pensions, including Senior Digital Engagement Manager and Strategic Communications Manager, Nicola has demonstrated expertise in stakeholder management, PR, and digital engagement. Previous positions include Strategic Communications Adviser at the Department for Education and Programme Communications Lead at the Children's Workforce Development Council. Nicola's educational background includes a Bachelor of Science in Psychology from Sheffield Hallam University, a Postgraduate Diploma in Public Relations from West Herts College, and a Diploma in Professional Marketing from Oxford College of Marketing, specializing in digital strategies and metrics.