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Michael Reed is an experienced telecoms engineer currently working at Dentex Health since August 2023. Prior roles include Software Support Manager at IPCortex and VoIP Technician & Network Administrator at Nology (Pty) Ltd, where responsibilities involved providing technical support for various phone systems and managing network services. Michael also served as a Senior VoIP & Network Engineer at IT Window, focusing on the setup and maintenance of networks and VOIP servers, and held positions as a Sales Executive and Hardware Writer at Panorama Media Corp (Pty) Ltd. Michael holds a Bachelor of Arts in English and Communications from the University of South Africa and a National Senior Certificate from Amanzimtoti High School.