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Iain Pryde is currently the Engineering Services & Equipment Director at DD, where he oversees the handpiece & small equipment repair center, equipment, decontamination, and digital channels. With the goal of integrating teams and enhancing customer service to drive market share growth, Iain's expertise in managing engineering teams has been evident in his previous roles at Dolby Medical and Mortara Instrument. As a partner at Dolby Medical, he specializes in decontamination within the dental market and successfully led the company through a management buyout. His background as a field service engineer and electronics engineer showcases his hands-on experience and expertise in the field.