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Pedro Pavezzi is an experienced professional in customer success and support, currently working at Dengun since February 2023, where responsibilities include enhancing customer experience, analyzing data, and managing client support teams. Previous roles include serving as a Technical Analyst at Dexco, focusing on post-sales data processing to improve customer satisfaction, and a Process Intern at Primebid, developing training and marketing materials aimed at customer retention. Additional experience includes administrative support, trainee work in electrical project management, and technical maintenance. Pedro Pavezzi is pursuing a degree in Project Technology from the University of São Paulo, with earlier technical education in industrial process automation from Instituto Federal de Educação, Ciência e Tecnologia de São Paulo.