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Chetan Sharma has a diverse work experience in the technology industry. Chetan started their career as a Technical Support Executive at GENPACT in 2006, where they reviewed support cases and maintained records. Chetan later became a Subject Matter Expert, developing best practices and boosting company efficiency. In 2009, they worked as a Technical Support Advisor at Teleperformance India, resolving customer complaints and informing them of issue resolution progress. From 2012 to 2013, Chetan worked as a Federal Account Executive at New Computech Inc, generating quotes and responding to customer inquiries. During their time at Zones, LLC, from 2013 to 2019, Chetan held various roles, including Enterprise Inside Support Specialist, Enterprise Field Account Manager, and Enterprise Account Executive. Chetan addressed customer questions, upsold add-on services, and maintained productive relationships with existing customers. In 2019, Chetan joined Denali Advanced Integration as a Global Client Executive, reselling technology products and providing performance-based solutions to enterprise clients. In 2023, they became the President & Founder of A5W Global Solutions Inc and later worked as an Account Director - Strategic Sales at Brilyant IT Solutions. Chetan is currently serving as the Director - Global Business Development at Denali Advanced Integration, responsible for global business development with large global enterprise clients.

Chetan Sharma studied CIS at Borough of Manhattan Community College and completed their high school education in the Science stream at Tagore International NRI School. Their education history indicates a focus on science and technology.