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Mike Wygocki is an accomplished executive with extensive experience in customer success, sales, and business development in various industries, including education and arts and crafts. Since May 2003, Mike has served as the Executive Director of Customer Success at Demco, Inc., where responsibilities include shaping customer success strategies and achieving significant financial results. Previously, Mike held multiple roles at Demco, such as Director of Customer Service & Support and Sales Manager, focusing on delivering exceptional customer experiences and leading sales teams. Prior experience includes serving as Director of Sales at Knowledge Unlimited, where Mike developed sales teams for educational products, and as Sales/Product Marketing Manager at Grumbacher, contributing to significant growth in retail and distributor channels. Mike began their career at Revlon Inc. in merchandising and account management. Educational qualifications include an MBA in Marketing from Edgewood College and a BBA in Management and Economics from Western Michigan University.