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Luke Morrison Smith has an extensive background in customer success and product consulting within the healthcare and technology industries, having worked with companies such as Dem Dx, Lantum, and Databiology. Luke has successfully managed and delivered high-level client projects, led training workshops, and implemented new customer support systems to improve performance. With a Bachelor of Science in Biology/Biological Sciences from Lancaster University, Luke has developed a deep understanding of product dynamics and industry challenges, allowing him to foresee and handle hurdles in product development effectively.