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Susan Nichols currently serves as Vice President of B2B Payments Product & Business Management at Deluxe, a position held since August 2020. Nichols has previously held senior roles at Bank of America Merchant Services including SVP of Franchise Business Executive and Senior Vice President, General Auditor, where responsibilities included developing a client referral partner program and leading an internal audit organization. Early career experience includes various positions at KPMG LLP, ranging from Associate to Director. Nichols holds a BBA in Finance and Marketing from the University of Georgia's Terry College of Business.