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John Wolcott is an accomplished professional with extensive experience in management and operations within the financial services sector. Currently serving as Senior Manager of Outsourcing Delivery Services at Deluxe Corporation since October 2018, John provides leadership for remittance onboarding with a focus on Lockbox processing, managing a team of 18 project managers across numerous processing platforms. Prior to this role, John held various leadership positions at First Data Corporation, including Director of IT for Remitco Implementations, where oversight was provided for geographically dispersed teams handling client setups and process changes. Additionally, John's background includes experience as a Vice President of Operations at Citigroup and an Adjunct Professor at Phoenix University. Academic credentials include multiple advanced degrees in Management Information Systems and Business Administration from reputable institutions.