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Chetna Gupta is an accomplished customer service professional with extensive experience in various roles across multiple organizations. Currently, Chetna serves as a Customer Service Representative at the British Columbia Automobile Association and Maximus Canada since September 2022 and September 2021, respectively. Prior experience includes positions as a Media Reconciliation Specialist at EXL and a Human Resources Administrator at CLPG HR Solutions Pvt. Ltd. Notably, Chetna has also worked in CRM operations at Concentrix and as an Executive Management Accounts professional at Bliss Beauty. Chetna holds a Chartered Professional in Human Resources degree from Captus Institute, a Postgraduate Diploma in International Business Operation from Indira Gandhi National Open University, and a Bachelor of Commerce from Delhi University, among other qualifications.