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Mina Ramy is an experienced IT professional with a Bachelor's degree in Information Technology from El Shorouk Academy. Currently serving as IT and SAP B1 Support at Delta Lighting, responsibilities include installing and configuring hardware and software, providing technical support, and maintaining computer systems and networks. Previously, at Trinity Financial Solutions, Mina worked as a Forex Trader, utilizing MetaTrader platforms for trading GBP/USD and EUR/USD. Additionally, experience as an IT Help Desk technician at LUNA Perfumes and Cosmetics involved supervising branches, managing software and hardware issues, and enhancing internet efficiency.