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Lydia Rinde has extensive experience in customer service and business implementation, currently serving as a Business Implementation Manager at Delta Dental of Washington since November 2012. Lydia's roles at Delta Dental have included Implementation Specialist, Support Desk Representative - Operations, Claims Adjudicator, and Customer Service Representative. Prior to this, Lydia worked at Cricket Wireless as a Customer Service Representative from June 2009 to November 2012, and held a position as Shift Team Lead at White House Black Market from October 2007 to June 2009. Additionally, Lydia was the General Business Manager at The Walking Company Holdings, INC from November 2002 to June 2006.