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Joanne Tanner is a seasoned insurance professional with over 30 years of experience, specializing in dental underwriting and claims analysis. Since September 1997, Joanne has served as a Senior Underwriting Specialist at Delta Dental of Rhode Island, where responsibilities include developing new business proposals for various markets, providing financial insights to sales teams, addressing jeopardy situations, analyzing competitive information, and creating alternative financial arrangements. Prior to this role, Joanne worked as a Claims Specialist at MetLife from June 1987 to March 1997, where complex medical claims were reviewed and processed, showcasing proficiency in ICD-9 and CPT-4 coding while managing member inquiries in a self-directed environment. Joanne holds a Bachelor's degree in Communications from Rhode Island College, earned between 1983 and 1988.