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James Kinney has a diverse work experience in various roles within the insurance industry. James started their career as an Account Exec at AIG American General in 2001 and worked there until 2003. From 2003 to 2014, James worked at DMS Dental as an Account Exec. James then joined Progressive Benefits as a Regional Vice President in 2007 and stayed there until 2014. In 2014, James moved to OneDigital Health and Benefits and held multiple roles including Principal Integrated Benefits, Vice President of Sales Effectiveness, and Vice President of Strategic Solutions. James worked there until 2019. Later in 2019, James joined Altus Dental and Delta Dental of Rhode Island as Vice President of Sales and Business Relations in both companies.

James Kinney pursued their bachelor's degree in Zoology from the University of Rhode Island between 1987 and 1991. Following a significant gap, they later pursued further education and obtained their MBA in Business Administration from the University of Phoenix, attending from 2006 to 2008.