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Lisa D. has extensive experience in account management and client services within the insurance and dental industries. Currently serving as an Account Associate at Delta Dental of Illinois since March 2015, responsibilities include managing administrative services for commercial group benefits and enhancing account retention. Previous roles at Delta Dental include Sales Support Specialist and Client Services, focusing on supporting sales executives and addressing dental claim inquiries. Additional experience includes positions as an Insurance Analyst at INSTEC, Account Manager at Travelers Insurance, and various underwriting roles at Zurich North America and Transguard Insurance Company. Lisa D. holds an Associate's degree in Liberal Arts with concentrations in Business Administration, Management, and Operations from the College of DuPage, earned in May 2023.