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Monisha Thomas, holding certifications as a Certified Associate in Project Management (CAPM), Certified Scrum Master (CSM), and Certified Scrum Product Owner (CSPO), has extensive experience in various roles across multiple industries. Currently serving as a Technical Product Owner at Delta Air Lines since September 2021, Monisha also works as an EEO Investigator at NEEIOSO, where responsibilities include reviewing federal employee complaints and conducting comprehensive investigations. A Realtor with Better Homes and Gardens Real Estate Metro Brokers since October 2010, Monisha is adept at analyzing real estate markets and preparing essential documentation for property transactions. Previous roles include Project Coordinator at JAS Worldwide, Sr. Team Lead at Target, and Area/Branch Manager at Guaranty Bank FSB, where Monisha implemented operational improvements and managed teams. Monisha holds a Bachelor of Science in Information Systems Manufacturing & Management from Wayne State University, complemented by earlier studies at Central State University.