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Jenna Dymond Estes is a highly experienced professional in inflight entertainment and customer experience management, currently serving as Senior Manager of Inflight Entertainment Customer Experience and Products as well as Senior Manager of Delta Studio at Delta Air Lines since November 2021. Prior to this role, Jenna held multiple positions at American Airlines from July 2014 to November 2021, including Manager of Inflight Customer Engagement Strategy and various analyst roles in corporate programs, sales planning, and pricing strategy. Early career experiences include a commercialization intern at Auburn University Office of Innovation Advancement & Commercialization and a marketing intern at Orlando Utilities Commission. Jenna holds a Bachelor of Science in Business Administration with a focus on Finance from Auburn University, obtained in 2014.