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Jane Hao is an accomplished professional at Delta Air Lines since April 2017, currently serving as General Manager of Loyalty Performance & Insights, where leadership extends over strategy, analytics, digital integration, and customer experience for the multibillion-dollar Delta SkyMiles American Express credit card portfolio. Previous roles include pivotal positions in pricing strategy and global sales strategy, contributing to significant revenue growth and successful negotiations on multimillion-dollar contracts. Prior to Delta, Jane Hao worked at Teradata, leading IT project implementations for major corporations and delivering insights on complex datasets. Jane’s academic background includes a Bachelor of Business Administration in Management Information Systems from the University of Georgia's Terry College of Business. Additionally, Jane served as Vice President of Delta Phi Lambda Sorority, Inc., advocating for Asian awareness and empowering young women.