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Madelene Williams, MBA, RHIA, currently serves as the Director of Customer Success at DeliverHealth since March 2022. Previously held positions include Sr. Customer Success Executive at Talix, VP of Revenue Cycle Management and Coding Services at Brightree, Client Development Executive at Nuance Communications, Project Management Analyst/HIM Administration at MD Anderson Cancer Center, and National Director at MedQuist. Madelene has extensive experience in operations management, customer account management, revenue growth in home health and hospice services, and compliance with regulatory requirements. Educational qualifications include a Master of Business Administration from Texas Woman's University and a Bachelor of Science in Medical Record Administration from Texas Southern University.