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Ismael Martinez Morales is a Technical Support Agent at Deliverect since August 2022, contributing to a leading global SaaS company in online order management for the food industry. Previously, Ismael served as an Incidental Claims Specialist at TTEC, where responsibilities included evaluating and settling claims for the HyreCar platform. An earlier role at Teleperformance involved customer service, and prior experience at IMJUVE included a position as a trainer. Ismael holds a degree in Philosophy from Universidad Nacional Autónoma de México, completed in 2019.