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Alejandra Tercero currently serves as a Technical Support Agent at Deliverect, where responsibilities include onboarding new customers and managing multiple projects to ensure seamless customer experiences. Prior to this role, Alejandra worked as a Customer Service Specialist at Mindful Chef, focusing on delivering excellent customer support and possessing strong communication and problem-solving skills. Experience also includes a Support Worker position at Centre 404, where Alejandra provided day home support for individuals with learning disabilities, and roles at Zara and Oysho that emphasized customer service, sales, and operational management. Alejandra holds a Bachelor's degree in Social Work from Blanquerna - Universitat Ramon Llull and a Certificate of Higher Education in Physical and Sports Activities from Aites.