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Phillip Norman is a seasoned professional with extensive experience in customer relations and sales management. Currently serving as Chief Experience Officer at Delco Trailers since February 2015, Phillip oversees customer service departments, enhancing customer satisfaction and driving sales strategies to achieve ambitious goals. Previously, Phillip held the positions of General Manager, leading a sales team to significant revenue milestones, and Sales Manager at PJ Trailers, where expertise in warranty management was developed. Academic credentials include a Bachelor of Business Administration in Marketing from Texas A&M University-Commerce and an Associate's degree from Paris Junior College.