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Nermine Rophael is a seasoned professional in the hospitality industry with extensive experience in sales and guest services. Currently serving as a Sales Manager at Delamar Hotels since June 2021, Nermine previously held the position of Sales Coordinator at Real Hospitality Group, where responsibilities included managing group bookings and fostering client relationships. Nermine's career began as a Guest Service Agent at The Manhattan Club and continued at The Surrey Hotel, where skills in client relations and front desk management were developed. Academic qualifications include a Master's degree in Hospitality Industry Studies with a concentration in Brand Strategy from New York University and a Bachelor's degree in Hotel, Restaurant and Tourism Management from the State University of New York at Plattsburgh.