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Micaela Chaffin is a seasoned professional with extensive experience in customer relations, sales, and operations management within the electric vehicle and marketing sectors. Currently serving as a Project Account Executive at Dekra-Lite Industries, Inc. since April 2024, Micaela previously held various roles at Rivian, including Administrative Operations Specialist and Guide, where responsibilities included enhancing customer transitions into EV ownership. Prior positions include Operations Coordinator at Shriro Australia Pty Ltd and Account Manager & Marketing Consultant at Solution21, Inc. Notably, while at Tesla, Micaela achieved top sales rankings and implemented effective training and operational strategies that significantly improved customer experience and team performance. Micaela holds a Bachelor of Arts in Communicative Disorders Sciences and Services from California State University, Fullerton, and an Associate of Arts from Orange Coast College.