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David Miller is an experienced Senior User Researcher with a strong background in conducting user-centered research across various sectors. Currently at the Department for Environment, Food and Rural Affairs, David leads discovery and alpha research projects focusing on livestock traceability and export services, emphasizing user needs and usability testing. Previous roles include Senior User Researcher positions at the Royal Navy and the Ministry of Justice UK, where David conducted extensive research, created personas, and facilitated usability testing. Education includes a BA (Hons) in Business Studies from the University of the West of England and further studies at the University of Cambridge. David's earlier career involved roles such as UX Designer & Researcher at Wellcome Trust and Digital Consultant at North Square Interactive, highlighting a consistent focus on improving user experiences through thoughtful research and analysis.