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Herny Lundgren is an experienced professional in customer success and applications management, currently serving as an Enterprise Customer Success Manager at Definitive Healthcare since April 2022. Previously, Herny held the position of Senior Customer Success Manager at Monocl from February 2021 to April 2022, where expertise focused on life science professionals through a cloud-based expert platform. Herny’s career includes roles at Tieto Sweden Healthcare & Welfare AB as an Application Specialist in Digital Diagnostics, Roche as both an Interim Account Manager and Application Specialist, and various positions at Leica Biosystems, Thermo Fisher Scientific, Raffles Hospital, Mount Elizabeth Hospital, and Raffles Medical Group, gaining extensive experience in laboratory technology and diagnostics. Herny holds a Diploma in Biotechnology from Singapore Polytechnic.