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Brittany Van Dyk is a seasoned professional in customer success management with a strong focus on the BioPharma sector. Currently serving as a Senior Customer Success Manager at Definitive Healthcare, Brittany supports global Medical Affairs teams and manages a $2 million ARR portfolio to foster scientific collaborations through data-driven strategies. Brittany also volunteers as a Partnerships Manager for Women in Tech Gothenburg, advocating for gender inclusiveness in the tech industry. Previous experience includes roles as a Customer Success Manager at 1928 Diagnostics, where initiatives were taken to enhance bioinformatics utilization, and a Project Manager at CHEO, leading the implementation of a Quality Management System. Brittany holds a Master’s Degree in Public Health from Western University, complemented by additional coursework in computer programming and various academic credentials in health sciences.