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Bob Mezzadri is an experienced customer success manager currently serving as the Manager of Customer Success and Principal Customer Success Manager at Definitive Healthcare since September 2020. In this role, Bob supports med device and pharmaceutical clients by providing tailored solutions for business challenges, including competitive market analyses and lead generation through medical data analytics. Prior to this, Bob held various positions, including Sr. Customer Success Manager in the Town of Dennis, MA, Selectman, and Planning Board Member and Chair. Additional experience includes managing product development at NTEON Software LLC and serving as Client Service Manager at OPIS Software. Additionally, Bob contributed to TJX as a Senior Support Desk Associate, where training materials and troubleshooting guides were developed. Bob Mezzadri holds an Associate's degree in Computer Programming from Cape Cod Community College and is currently pursuing a BA in Organizational Leadership at UMass Global.