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Rachael Hays is a seasoned professional with extensive experience in transformation and digital consultancy. Currently serving as Partner - Transformation at Definia since January 2023, Rachael previously held roles including Interim Transformation Director and Digital Consultant at RM plc from January 2021 to January 2023. Rachael's career also includes significant positions at Control Risks, where responsibilities spanned Online and Digital Director and Group IT Online Solutions Business Partner, and Metro UK, where Rachael progressed through various leadership roles in audience targeting and distribution. Earlier experience includes management roles at Archant and Smiths News, complemented by ongoing education at Open University since 2010.