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Emily Baird is an accomplished professional in customer experience and success management, currently serving as the Customer Experience Operations Manager at Deepwatch since March 2024. Prior to this role, Emily held various positions at ReliaQuest from August 2018 to March 2024, including Manager of Customer Success, Sr. Customer Success Manager, and Service Delivery Manager, contributing to the company's mission in IT security solutions. Earlier experience includes an Account Manager role at Insight Global from July 2016 to August 2018, where staffing solutions were provided across IT and engineering sectors. Emily holds Bachelor's Degrees in International Business Marketing from both Universitat Autònoma de Barcelona and the University of Tampa.