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Katie LaPorte is an experienced professional in service delivery and operations management with a diverse background in technical services and client management. Currently serving as a Service Steward at DeepNet, Katie focuses on enhancing client experiences across various technical teams. Previous roles include Service Desk Manager and Executive Director of Service Delivery at 1Path, where management of customer support and technical account services was emphasized. Katie also excelled in various operational roles at AZBS INC, overseeing team performance and project management while contributing to corporate standards following an acquisition by NuMSP. Early experience includes roles at Italian Village and Keck Garrett Associates, complemented by a Bachelor of Fine Arts in Visual Communications from The Illinois Institute of Art - Chicago.