ÂÜÀòÂÒÂ×

Bal Garcha is an accomplished Customer Success leader with extensive experience in managing and developing customer relations across various technology companies. Currently serving as Senior Manager of Customer Success at Deep Instinct, Bal has previously held leadership roles at Cloudera and NS1, where responsibilities included building global services teams and enhancing customer experiences for enterprise clients. Bal gained significant expertise at Citrix, where the focus was on establishing a Customer Success function and supporting major FTSE 100 organizations. Earlier career roles include Senior Consultant at Greater London Authority and managerial positions at Slough Borough Council, emphasizing business analysis and project management. Bal holds an MSc in Intelligent Systems from Brunel University London and a BSc (Hons) in Applied Science from the University of Wolverhampton.