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Joseph Li is a Technical Support Engineer at Deep Genomics since March 2023, possessing extensive experience in IT support and technical issue resolution. Prior roles include IT Support Engineer at FundThrough, where responsibilities encompassed onboarding employees, managing MacBook deployments, and troubleshooting technical issues for macOS and Windows devices. As an IT Specialist at Daylight, Joseph Li supported employee onboarding and offboarding processes, managed accounts via Google Workspace, and maintained device inventory. A significant tenure at Apple from October 2015 to February 2022 involved various roles, including Genius and Technical Expert, focused on diagnosing and repairing Apple devices. Educational qualifications include a Bachelor of Arts in Economics from the University of Waterloo.