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Ana Elena Dragonas, MS PM, is an experienced Customer Success Manager specializing in growth and product expansion within the EMEA region, currently serving Deel since August 2024. Ana is also a member of the Customer Success Collective, which fosters professional development in the customer success field. Previously, Ana held various roles at PowerToFly from February 2020 to August 2024, including Growth & Product Customer Success Manager and Lead Talent Acquisition Partner, focusing on enhancing client partnerships and driving diversity, equity, inclusion, and belonging (DEIB) initiatives. Ana's earlier career includes positions in sales and event management, project management, and data analysis. Ana holds a Master's degree in Project Management from TECH Global University and a Bachelor's degree in Business Administration with a focus on Computer Information Systems from ITESO Universidad Jesuita de Guadalajara.